Instagram app loading but not working on iPhone

Hey! I was having this exact same issue yesterday with my new iPhone. Tried every single troubleshooting option and finally got there by completely removing the FACEBOOK app from my phone, then re-opened instagram and it worked. Highly recommend you have your passwords for both noted down somewhere as I didn’t know mine and that caused a few issues trying to log back in. Once I was back on instagram I downloaded the Facebook app to my phone again and all works fine. Good luck.

I just came across this issue, I deleted Facebook, messenger and the instagram app after downloading and redownloading it. I always just got an error loading page and couldn’t sign in. I signed in on safari and was able to launch the app from there and sign back in and it is working now.

I followed everyone's ideas on how to get instagram to work. Not only did I uninstalled FB, I also disabled my VPN and then reinstalled instagram and it worked. So also check if you have a VPN running. If so, disable it and give it a go.

I had tried all of the suggestions about deleting and reinstalling, clearing cache, deleting Facebook, restarting phone, resetting network settings and nothing was working. I contacted Apple support who initially went through all the things mentioned, but they got me to delete Facebook, Messenger, and instagram. Then re installed instagram and IT WORKED!. I then reinstalled Facebook and messenger and everything is working perfectly now. I asked why/how this can fix it as it makes no sense to me but they simply responded that it must be a glitch. Anyway, thank you apple support, and good luck everyone!

Bea_trixmusic wrote:

Hey, I was able to solve the issue, yes. I tried every single troubleshooting step and still didn't help but then someone here suggested to remove the Facebook app on the iPhone as sometimes it just causes problems like this and it worked!

Try doing that if you haven't done it yet and let me know if you have any luck.

It sounds like a great suggestion for someone who is having that problem. However, as I noted above, I do not.

I have had the same problem the past 2 days. I’ve done EVERYTHING. except delete my vpn. If you have one, do it bc everything works fine now.

I finally found a solution to this ongoing issue. I deleted the Instagram app then installed the newest iOs update and it worked. Not sure if this helped the situation or not - but I also logged in to my Insta account via the computer first and set the security to 2 step verification. So after the update, the Instagram app went through verification and now I'm logged in finally.

Remove facebook app, remove instagram app. Then instal instagram.

login to your account, but don’t use Facebook option. It will make problem again.

if you don’t know you login and pass, just tap forgot password, then put you instagram nickname and use login option from email.

this must help.

if don’t also try to remove messenger.

after successful login install again Facebook .

good luck

okay, literally right after I posted this it worked. SMH 🤦🏽‍♂️ so yeah, I tried all this **** so I don’t know what actually worked. BUT the last thing I did was hold down the app icon until the option popped up. Clicked sign in and I did. Then I was in but nothing was loading. So I deleted and redownloaded AGAIN Theeeeen it worked. Soooo yeah, do with that what you will. Hope it helps.

I figured it out. Tried everything and only this worked 100%- thank me later@!

1) type your account name into IG app

2) click forgot password

3) type your name and click forgot password again

4) it should send u a verification code to your email and then the rest YALL should know what to do

I tried the following steps and it worked like a charm for me

• Install Facebook from App Store
• Open Facebook and Login
• Install Instagram from App Store
• Open Instagram, as soon as you open Instagram it starts loading without the error page
• Within a few seconds you'll be logged in to Instagram.

Now, if you wish to delete the Facebook app you can do so. Hope this helps.

So much for everyone’s suggestions. I was facing the same problem and one solution worked, but it was exactly the opposite. I never had the Facebook app installed on my phone. And I started facing an error issue while logging into my Instagram app on my iPhone SE first generation. I was able to login to my browser but not on the app. So I did the exact opposite. I installed the Facebook application and I was able to log in to my accounts.

Sign in on safari and make sure you have the app downloaded. Once signed in you’re able to click on ‘open in app’ and it should take you over and let you sign in. It took a couple time for it to stay logged in but it worked for me