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How to fix "No Internet Connection" error on App Store after iOS 17.1.1 update

After updating to iOS 17.1.1 on my iPhone 12 Pro App Store gives the message "No internet connection". And yes, there is internet connection. I am on wifi. All other apps work as far as I can tell.



[Re-Titled by Moderator]

iPhone 12 Pro, iOS 17

Posted on Nov 17, 2023 8:21 AM

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Posted on Jan 5, 2024 9:14 AM

I am getting a message no internet connection while trying access App Store

my internet is down but I am using my data plan and other apps are working

i rebooted my phone but still not able to get to App Store

the message further says my phone is not connected to internet and directs me to the settings app to turn off airplane mode (which is not on) or turn on WiFi (which I cannot since internet is down)

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33 replies

Aug 14, 2024 12:48 PM in response to AgnetaW

If you're getting a "No Internet Connection" error on the App Store after updating to iOS 17.1.1, but other apps are working fine, try these steps:


1. Check cellular data settings by going to Settings > App Store and ensure that cellular data is enabled if you're not on Wi-Fi.

2. Sign out and back in by going to Settings > [your name] > Media & Purchases, then tap sign out. Restart your phone and sign back in.

3. Reset network settings by going to Settings > General > Reset > Reset Network Settings. This will reset Wi-Fi, cellular, and VPN settings.

4. Check your VPN or proxy settings, as these can sometimes interfere with the App Store connection. Make sure they're turned off in Settings > General > VPN & Device Management.


These steps should help resolve the issue, as it seems to be a software-related issue introduced by the update.

Aug 20, 2024 5:25 AM in response to AgnetaW

Apps can be selectively disabled from using cellular data (such as App Store) under Settings, Cellular, scroll to "Show All" under "CELLULAR DATA", then select the apps that are disabled.


IMO in these cases, Apple should change the "No Internet Connection" message to a more appropriate message that provides better guidance to the user.

How to fix "No Internet Connection" error on App Store after iOS 17.1.1 update

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