White screen on iPhone 12 Pro Max

This morning when I looked at my iPhone 12 Pro Max I found it had a totally white screen. What can I do to fix it?



[Re-Titled by Moderator]


iPhone 12 Pro Max, iOS 15

Posted on Nov 18, 2023 7:02 AM

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3 replies

Nov 18, 2023 7:13 AM in response to RCKJ

It probably broke because of either external or internal damage, internal being suffering from loss of battery over time or software, as the latest is 17.1.1 and you are way back in ios 15.

External being dropping phone repeatedly or water damage.


This article talks about how to fix a frozen screen (stuck on one thing not temperature) it might help your issue, could you tell us anything about the phone recently? Ex. Installed non iPhone app…


The service provider who examines your iPhone will ultimately determine whether or not any required service is covered by the one year limited hardware warranty. You can learn more about your warranty coverage and get a service estimate here: iPhone Repair & Service


Your iPhone warranty is international, but the service options may vary dependent upon which country you're in. You can visit this link and select your country, then perform a search to find a nearby service provider: Choose country or region - Apple Support


Hope this helped have a good day.

Nov 18, 2023 7:35 AM in response to zzane

Thank you for your help but I haven’t dropped it nor has it gotten wet. I can open things but it’s all in black print on white screen on my email and it’s not ever looked like this since I got it. I’ve not updated software and the only app I’ve installed prior to this happening was “NewsBreak”. Do you know how I can fix this please?

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White screen on iPhone 12 Pro Max

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