AirPrint no longer functions after 17.1.1 update on iPad

After the 17.1.1 update on two iPads, can no longer print to a Canon printer via AirPrint. The printer is not the issue as we can still print to it via a MacBook Air.

iPad Air, iPadOS 17

Posted on Nov 20, 2023 8:36 AM

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Posted on Nov 20, 2023 8:38 AM

If your printer supports AirPrint - is set-up correctly and was working as expected prior to the iPadOS17 update - you may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:


  • WiFi Router
  • Upstream wired Network Switch(es) (if any)
  • WiFi Access Points / Network Extenders
  • Other fixed infrastructure devices - such as Printers
  • Client devices (your iPad)


Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of the iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If you continue to have difficulties, check to see if your iPad is using the new WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.

Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address


The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can interfere with anticipated operation of other devices, such as AirPrint/Airplay. In such circumstances, you may need to disable this feature - and can be enabled or disabled for each individual network.


Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 - Apple Support

26 replies

Apr 15, 2024 1:46 PM in response to richardfromkitchener

So! It’s now how many months and how many iOS updates since this thread started? I STILL cannot print from iPad.


iPhone (different iOS) WILL print. So, any work I’m doing on iPad that I need to print, I must use my phone to do that printing. Yes, you can do a full-on reset and it will print for a few hours, but after time, we’re back to square one with the error message.


I now use iPad exclusively for work, and restarting for every print job or having to use my phone to print isn’t sustainable. It’s maddening that this is still an issue.


Will it ever be addressed? Are these forums read by anyone at Apple who can escalate? Are we out on a dry beach here just flopping around??? Begging for resolution 🙏🏼

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AirPrint no longer functions after 17.1.1 update on iPad

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