MacBook Air M2 Clamshell Mode does not work when using DisplayPort via HP G5 Dock

Hi All,


Hoping to find a solution here.


So my current setup is


Monitor: Dell 34 Inch Model Number S3422DWG

Docking Station: HP USB-C Dock G5, model number: 26D32AA


My issue is if I use the display port cable to connect the monitor, the clamshell mode does not work, the screen will just remain blank, detecting for signal. But if I use HDMI cable, everything works perfectly.


Just wondering if anyone has encountered this issue with their MacBook Air M2? I have tried a new Display Port cable and still could not get the clamshell mode to work.


Note: for my windows laptop, I can get both DisplayPort and HDMI to work in clamshell mode.


Thanks!

Posted on Nov 21, 2023 3:41 AM

Reply

Similar questions

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Air M2 Clamshell Mode does not work when using DisplayPort via HP G5 Dock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.