I recently updated to iOS 17.1.1 and I can longer print to my air printer from my iPad or iPhone. Both were updated. It is there to select, but says the printer has an error. My husband did not update yet and he can still print to air printer. Help!
If your printer supports AirPrint - is set-up correctly and was working as expected prior to the iPadOS17 update - you may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:
Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of the iPad:
If you continue to have difficulties, check to see if your iPad is using the new WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.
Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address
The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can interfere with anticipated operation of other devices, such as AirPrint/Airplay. In such circumstances, you may need to disable this feature - and can be enabled or disabled for each individual network.
Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 - Apple Support
If your printer supports AirPrint - is set-up correctly and was working as expected prior to the iPadOS17 update - you may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:
Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of the iPad:
If you continue to have difficulties, check to see if your iPad is using the new WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.
Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address
The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can interfere with anticipated operation of other devices, such as AirPrint/Airplay. In such circumstances, you may need to disable this feature - and can be enabled or disabled for each individual network.
Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 - Apple Support
I have talked to Apple Support twice today and they were not able to fix the issue for me and admitted they have received similar complaints and are working on the issue. None of the “resets” or “reboots” suggestions here or elsewhere online have worked for me. Thanks fully we can still print from our computers but we are likely going to have to wait for another iOS update until we can print from our phones again. :-(
I have iPad with iPadOS 17.2 and can no longer print to my Samsung Xpress M2835DW as it’s no longer found following the update to 17.1.2 but I can still print to my Canon MG5750 with AirPrint on the same local network. Both these printers are AirPrint enabled. I have tried all the suggested remedies over a number of hours of my time without any positive result. My wife has not updated to ipados17 and she can still use AirPrint to to print to both the Canon and Samsung. This is obviously a terrible glitch produced by Apple’s update and a solution is in their hands and not wasting their customers time and money. So let’s hear it from whoever at Apple thought os17 update was a good job done.
I’m having same issue with all iOS devices that are on iOS 7.2/iPad OS 17.2
The page will go to print but then will stop printing after first line. The print order screen on iOS will just close before the print finishes, I thought it was my printer so I completed a bunch of troubleshooting with it then to find out it is iOS that is the issue.
Hello ~ Read through this excellent user tip by *Lawrence Finch* to see if any help there by clicking on below…
AirPrint Troubleshooting - Apple Community
~Katana-San~
Bug filed on Apple Feedback:
FB13466679 (iOS 17.1.1 Print Bug)
This did not resolve my issue. Before you ask, iPad does not have VPN, security, or anything like that installed. Printer appears as an option, but clicking it does nothing. Power cycled printer, router, modem, force restarted iPad, toggled airplane mode, wi-fi switch, deleted and re-added wifi. As a last resort, I even resetted all network settings.The only thing I haven't done is wipe the iPad - which is silly. Apple, come up with an update patch to fix this!
i did all the things on that list before seeing this post except I did not reboot my router first. However, we did need to replace the toner cartridge which I thought was the problem. After that, I was able to print from my MacBook but not our iPhones which just got the 17.1.1 update. Which just occurred to me that my MacBook doesn’t get the new iOS update. Frustrating when updates make things break or not work.
can’t print from iPad Pro 2018 now that it updated to 17.1.1 Installed new drivers on printer HP color laser jet pro mfg m479 fdw and still won’t work! Thanks, Gr8Mom for your insight so I don’t get all frustrated too!
Thanks. I’ve tried almost everything he mentions except trying to update my printer’s firmware. I tried looking on the control panel for my printer to do an update but I couldn’t find how to do it. I may try turning it off for an hour or so and then powering back up to see if it does anything. Since we can still print from all devices that didn’t update to iOS 17.1.1, I was pretty sure the issue wouldn’t get resolved until they Apple engineers did another update and fixed it.
I have been using airprint without any problem all this while till the recent IOS 17 update which i can no longer print and its been very frustrating and inconvenient. Can Apple pls look into this and get it solved asap???!!! I have to ask my wife not to update. Attached is the msg i got, no info at supply levels which i have no idea what does it mean.
You are not alone. There is a 17.1.2 in beta and I can upgrade to it, but in the descriptions of what it fixes, there’s no mention of anything having to do with AirPrint or anything close. So I’m waiting.
I have 17.1.2 and and iPhone 14 and Canon MF244dw.
I have done all of the above. I am able to print with wifi from my laptop MacBook air - no problem.
I cannot print from my iPhone. When I choose print - i can see my hp printer, but my Canon MF244dw will not allow me to choose it, If I go to other printers and choose canon MF240 it says No Printer Selected.
HELP!!! This is the printer in my office - I need to be able to print!!
Thank you for posting that you’re still having the issue with 17.1.2. I have not installed that update yet since my problem printing from my phone was with the 17.1.1 install. Looks like 17.1.2 didn’t fix this issue. Here’s to hoping the next one will fix it!
Katana-San, I have just read through the article you linked above. I can see all the points made but it does not address the launching of an upgrade os that creates calateral damage to users printing ability and productivity without warning. A proper upgrade should be a seamless thing of beauty without creating all this havoc. Will I have to buy a new printer?
17.1.1 issues with air print
