17.1.1 issues with air print

I recently updated to iOS 17.1.1 and I can longer print to my air printer from my iPad or iPhone. Both were updated. It is there to select, but says the printer has an error. My husband did not update yet and he can still print to air printer. Help!

Posted on Nov 21, 2023 10:01 AM

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Posted on Nov 21, 2023 10:03 AM

If your printer supports AirPrint - is set-up correctly and was working as expected prior to the iPadOS17 update - you may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:


  • WiFi Router
  • Upstream wired Network Switch(es) (if any)
  • WiFi Access Points / Network Extenders
  • Other fixed infrastructure devices - such as Printers
  • Client devices (your iPad)


Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of the iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If you continue to have difficulties, check to see if your iPad is using the new WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.

Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address


The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can interfere with anticipated operation of other devices, such as AirPrint/Airplay. In such circumstances, you may need to disable this feature - and can be enabled or disabled for each individual network.


Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 - Apple Support

26 replies

Dec 20, 2023 8:38 AM in response to Pat1024q

Honestly, is Apple trying to gaslight me? Both our phones were able to print last night after a month or so (right after the 17.1.1 update) of only being able to print from anything that didn’t get that update. We were happy thinking Apple fixed the bug but then today, we are right back to it showing “no printer selected”. Argh. FIX THIS APPLE! Please?!

Jan 3, 2024 10:36 AM in response to G8rMom7

Yes. What is weird also, is that i can print from my iphone to my dads HPofficejet6700 (he lives on our property). Which is cool, but mine is a laser which i use for music. at least my MacBook can still print. its just inconvenient have to go into my office to print sometimes..... Thanks G8rMom7 for posting. Otherwise, I'd still be trying to "fix" it.... (can't let the devices beat me!).


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17.1.1 issues with air print

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