macOS 14.1.1 App Store Crashes immediately when opened

macOS 14.1.1 App Store Crashes immediately when opened. I've shutdown and rebooted. Since I haven't used the Store recently I don't know when it began. It crashes repeatedly every time I open the App Store. It is instantaneous crash.


MacBook Pro 14″

Posted on Nov 23, 2023 11:04 AM

Reply
Question marked as Best reply

Posted on Nov 23, 2023 1:18 PM

I think the problem is in the Discover page. Here's how I got around it.


  1. Launch the App Store.
  2. As soon as you see the window, press ⌘2 repeatedly to move to the Arcade page (doesn't matter if you've subscribed or not; just get off of the Discover page).
  3. Stay off of the Discover page; it seems to be crashing the App Store app for now.
32 replies

Nov 24, 2023 6:41 AM in response to bikeman5

Working fine this morning. Very frustrating when these things happen. I look forward to the day when instead of a useless (for the user) crash report we get a message saying there's a problem on Apple's end and please be patient it will be fixed as soon as possible. I spent about an hour yesterday trying to figure out what the problem was. Sad.

macOS 14.1.1 App Store Crashes immediately when opened

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.