I'm getting an error message: This Mac can’t connect to Apple Media Services because of a problem with "my Apple ID"

Clicking the provided "Apple ID Settings" button doesn't lead to a solution (possibly because I can't find the exact items to select because names changed over time).


Clicking the "Later" button doesn't dismiss the message; it returns about five seconds later.

iMac 24″, macOS 14.1

Posted on Nov 24, 2023 3:25 PM

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Question marked as Top-ranking reply

Posted on Nov 24, 2023 8:43 PM

Re: error message: This Mac can’t connect to Apple Media Services because of a problem with "my Apple ID"


You may want to check that you are signed in correctly (to your Mac) with your Apple ID:

How to: Sign in with your Apple ID - Apple Support

and

You could try logging in to your Apple ID account online, and check that all your details are correct / up-to-date.

Apple ID sign in webpage{ https://appleid.apple.com/


If needed: How to: Get a verification code and sign in with two-factor authentication - Apple Support


Also: Apple support's article about not being able to connect:

What to do: If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support


More support if needed:

Apple ID Support website (info / support / contact options etc.):

Apple ID - Official Apple Support

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1 reply
Question marked as Top-ranking reply

Nov 24, 2023 8:43 PM in response to RMac1151

Re: error message: This Mac can’t connect to Apple Media Services because of a problem with "my Apple ID"


You may want to check that you are signed in correctly (to your Mac) with your Apple ID:

How to: Sign in with your Apple ID - Apple Support

and

You could try logging in to your Apple ID account online, and check that all your details are correct / up-to-date.

Apple ID sign in webpage{ https://appleid.apple.com/


If needed: How to: Get a verification code and sign in with two-factor authentication - Apple Support


Also: Apple support's article about not being able to connect:

What to do: If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support


More support if needed:

Apple ID Support website (info / support / contact options etc.):

Apple ID - Official Apple Support

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I'm getting an error message: This Mac can’t connect to Apple Media Services because of a problem with "my Apple ID"

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