My cards won’t go threw to download this app

trying to buy a app but my cards (2) of them won’t go. Won’t even let me download anything

iPhone 13 Pro Max, iOS 15

Posted on Nov 24, 2023 4:03 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 24, 2023 9:09 PM

Re: My cards won’t go threw to download this app


Check which payment methods Apple can accept in your country or region:

Payment methods that you can use with your Apple ID - Apple Support

and

What to do: If your payment method is declined in the App Store or iTunes Store - Apple Support

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Re: Won’t even let me download anything


See: If you can’t download or update apps - Apple Support

2 replies
Question marked as Top-ranking reply

Nov 24, 2023 9:09 PM in response to macey168

Re: My cards won’t go threw to download this app


Check which payment methods Apple can accept in your country or region:

Payment methods that you can use with your Apple ID - Apple Support

and

What to do: If your payment method is declined in the App Store or iTunes Store - Apple Support

____________________________________

Re: Won’t even let me download anything


See: If you can’t download or update apps - Apple Support

Nov 24, 2023 9:21 PM in response to macey168

macey168 Said:

"My cards won’t go through to download this app: trying to buy an app but my cards (2) of them won’t go. Won’t even let me download anything"

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If an App Won't Download:


A. Confirm the Purchase:

See if this is found in your Purchase History. If so, then there may have been an error in the connection, while going about performing the purchase: View your Purchase History for the App Store, iTunes Store, and Other Apple Media Services - Apple Support


B. For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait:
  • Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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My cards won’t go threw to download this app

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