Unable to download an App using my Card details
No matter what card details I put in when trying to download an app, it keeps coming back failed
[Re-Titled by Moderator]
iPhone 12, iOS 18
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
No matter what card details I put in when trying to download an app, it keeps coming back failed
[Re-Titled by Moderator]
iPhone 12, iOS 18
KerriD_78 wrote:
Just comes up to add payment method and when i look at what cards i have put on, it just has (failed) next to them.
Hello ~Click on below and review…
If your payment method is declined in the App Store or iTunes Store - Apple Support
Also…
~Katana-San~
KerriD_78 wrote:
Just comes up to add payment method and when i look at what cards i have put on, it just has (failed) next to them.
Well for starters, Apple requires that you have a valid and working payment method to download apps from the App Store. Have you tried a different payment method, or update your existing payment methods?
Are you receiving any message when it fails?
What’s a name for download this app?
Just comes up to add payment method and when i look at what cards i have put on, it just has (failed) next to them.
I’m trying to download the Google authentication app as I’ve been hacked and trying to set up security
Unable to download an App using my Card details