Downloading an app

Can’t download app because card wasn’t working

Posted on Dec 14, 2023 10:07 PM

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Question marked as Top-ranking reply

Posted on Dec 15, 2023 12:31 AM

If the card defaulted on your purchase, then Apple has likely frozen your account.


You will need to speak to Apple Support to rectify the issue.


Worldwide Apple Support -

Contact Apple for support and service - Apple Support


M1 Mac mini, macOS 14.2;  Watch, series 7 GPS/cellular, watchOS 10.2; iPad Pro 2nd Gen, iPadOS 16.7.3; iPhone 12 Pro, iOS 17.2; TV 4th Gen, tvOS 17.2; HomePods, audioOS 17.2 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Dec 15, 2023 12:31 AM in response to mister99

If the card defaulted on your purchase, then Apple has likely frozen your account.


You will need to speak to Apple Support to rectify the issue.


Worldwide Apple Support -

Contact Apple for support and service - Apple Support


M1 Mac mini, macOS 14.2;  Watch, series 7 GPS/cellular, watchOS 10.2; iPad Pro 2nd Gen, iPadOS 16.7.3; iPhone 12 Pro, iOS 17.2; TV 4th Gen, tvOS 17.2; HomePods, audioOS 17.2 and Airport Express w/ Airplay 2

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Downloading an app

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