iTunes doesn't recognize my iPhone either on Windows 10 or 11

Hi guys I need help!!

I forgot my iPhone's initial password and after that I followed all the procedures on how to recover it, using iTunes and that's where the problem lies because I do everything right but iTunes doesn't recognize my iPhone to fix this. I'm desperate because I've tried everything, I tried on Windows 10 and also on 11 but nothing. I've already used several versions and tried to use the latest version of iTunes but it doesn't show any signs of life.


[Re-Titled by Moderator]

iPhone 8 Plus, iOS 16

Posted on Nov 25, 2023 4:50 PM

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Posted on Jun 23, 2024 8:03 AM

I talked with Apple support and this solution worked for me. Stop using iTunes. download the Apple Music and the Apple Devices App. The apple music app will be the main app for music and the apple devices app will be used for connecting your iphone to your pc.


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Jun 23, 2024 8:03 AM in response to moroni82

I talked with Apple support and this solution worked for me. Stop using iTunes. download the Apple Music and the Apple Devices App. The apple music app will be the main app for music and the apple devices app will be used for connecting your iphone to your pc.


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iTunes doesn't recognize my iPhone either on Windows 10 or 11

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