Apple tv remote - The mute button (lower left) doesn’t work. How can I fix that?

The Apple tv remote’s mute button has stopped working. How can I restart it?

UNU8500,

Posted on Nov 25, 2023 9:12 PM

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Posted on Nov 25, 2023 9:36 PM

You cannot restart the remote however you can ensure it has adequate charge. Once you have verified the remote has a 100% charge please unplug the Apple TV from power for 2-3 minutes, re-plug in and then test your remote.

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Apple tv remote - The mute button (lower left) doesn’t work. How can I fix that?

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