iMac Ridiculously Slow

Hi, 


I’m hoping someone out there can please help with the speed of my Mac. I have a late 2012 27” iMac with 3.4Ghz Quad-Core Intel Core i7 processor, which until recently had the standard 8GB RAM it came with. It has the SSD Fusion drive plus an internal 3TB SATA drive (1TB still free). I use it primarily for word-processing, so nothing strenuous.


I avoided installing Catalina until a few weeks ago (a lot of my apps were not 64-bit compatible), when I finally caved as I could no longer take how slow it had become, thinking it might fix things. It hardly made a difference, so I then upgraded the RAM from 8GB to 24GB. Slight difference but not much. The activity monitor shows an average 4GB use of the 24GB (same as before). It also shows the CPU has 1.5% system, 2.5% user and 96% idle, suggesting the CPU is not really being taxed either.


And yet, I can’t even type more than a few words without getting the spinning beachball for up to 30sec for it to catch up. Excel – move from one cell to another and expect up to 60sec of beachball. I’ve had to switch back to Safari as Chrome now takes over a minute to open, and around 40+sec to load a page. I don’t believe internet speed is to blame (download 52 Mbps, upload 16 Mbps). 


To save time, I can confirm I have already tried the following processes as recommended on this and other forums –


a)     Turned it off and on many times.

b)    Reset NVRAM

c)     Reset System Management Controller

d)    Reset startup disk

e)    Rebooted in Recovery mode and utilised Disk Utility to perform first aid on all levels of all drives

f)      Installed CleanMyMac but that failed to make any real improvement, so cancelled the subscription.

g)     Reinstalled Catalina (with the new RAM in place). This had the most effect and apps now open reasonably quickly (except Chrome), but the freezing continues every few words of typing, especially in Word.


I know this is an old machine and I get these things slow down over time, but the big screen still looks so, SO much better than a standard monitor, and I’d like to be sure I’ve tried every avenue before retiring it, especially as the word processing software seems to be barely using any the i7 processor or the 24GB of RAM. Or is this just to be expected of a 11yr-old Mac, even if all I’m looking to do is type sentences? 


Please can someone suggest anything else I could try short of throwing it in the bin.  Fingers crossed and thank you very much in advance!!


Thank you

Earlier Mac models

Posted on Nov 25, 2023 11:14 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 26, 2023 4:27 AM


..Mezza69..

Perhaps consider an external enclosed SSD drive of good capacity that would

run a system from that drive; saving effort to take apart the iMac for upgrade.


User initiated self-repair and/or upgrade with quality replacement parts, is cost

effective due to depreciated state of older Mac gear; skill makes this affordable.


The OWC brand has proven track record and can help inquiries directly for those

users who wish to widen the options to make their original investment last longer.


iMac SSD (Solid-State Drive) Upgrades - OWC - MacSales.com

https://eshop.macsales.com/shop/ssd/owc/imac


The Fusion drive's SSD may have separated from its Rotational drive segment, that

supplies storage capacity (data loads slow) to the faster Solid State component. A

Fusion drive is seen normally as one unit, while it actually has two parts; a 'rotational

hard disk drive' being supplied and pushed by the smaller SSD component.


Options to upgrade the storage drive (internal or external) to SSD could be explored.

Upgrades Guaranteed to work with your Mac by OWC (most update/upgrades)

https://eshop.macsales.com/upgrades/imac-27-inch-late-2012-3.4-ghz


You might get by for a little while, or temporarily, by seeking to mend this rift between

the two parts of Fusion; to recombine those to as one again. This often unsuccessful.

Much has been published and articles by Apple, & others have been available on this.


How to fix a split Fusion Drive - Apple Support

//support.apple.com/en-us/HT207584


An external upgrade path to provide new 2 TB external SSD instead of upgrade internal

has things going for it; less cost, no take-apart of iMac (removal of display glass, etc) as

the original Fusion might be of one type or another. OWC has instructions & free advice.


SSD Upgrade Kits for 27-Inch iMac (2012 - Early 2013)

https://eshop.macsales.com/shop/ssd/owc/imac-27-inch/2012

(shows a variety of options, from internal blade & others)


OWC Envoy Pro models with removable SSD, are external w/ upgrades

https://eshop.macsales.com/shop/external-storage#drive-type:ssd,drive-configuration:single-bay-1-drive


Most suppliers of the parts, do not recommend opening iMac up for upgrade; the idea

use an External SSD & external enclosure allow best continued use of older iMac 27-in.

[Those with good skills and attention to Detail, have done this with satisfactory results.]


.There are several options. A quality Apple Authorized Service Provider could

provide a service using similar parts; outside any factory warranty status. Of

these most are independent businesses; labor often is exclusive of credible

or practical costs to do this; beyond the value of the older hardware, at retail.


Kits &/or parts not all that expensive; user-geared instructions with kit parts

are suited for skilled DIY types, beyond novice. Value is in user's self-repair.

However rather than trash heap these, options to run longer might be limited

by availability & security reasons; if they are run with unprotected networks.


Similar questions

3 replies
Question marked as Top-ranking reply

Nov 26, 2023 4:27 AM in response to Mezza69


..Mezza69..

Perhaps consider an external enclosed SSD drive of good capacity that would

run a system from that drive; saving effort to take apart the iMac for upgrade.


User initiated self-repair and/or upgrade with quality replacement parts, is cost

effective due to depreciated state of older Mac gear; skill makes this affordable.


The OWC brand has proven track record and can help inquiries directly for those

users who wish to widen the options to make their original investment last longer.


iMac SSD (Solid-State Drive) Upgrades - OWC - MacSales.com

https://eshop.macsales.com/shop/ssd/owc/imac


The Fusion drive's SSD may have separated from its Rotational drive segment, that

supplies storage capacity (data loads slow) to the faster Solid State component. A

Fusion drive is seen normally as one unit, while it actually has two parts; a 'rotational

hard disk drive' being supplied and pushed by the smaller SSD component.


Options to upgrade the storage drive (internal or external) to SSD could be explored.

Upgrades Guaranteed to work with your Mac by OWC (most update/upgrades)

https://eshop.macsales.com/upgrades/imac-27-inch-late-2012-3.4-ghz


You might get by for a little while, or temporarily, by seeking to mend this rift between

the two parts of Fusion; to recombine those to as one again. This often unsuccessful.

Much has been published and articles by Apple, & others have been available on this.


How to fix a split Fusion Drive - Apple Support

//support.apple.com/en-us/HT207584


An external upgrade path to provide new 2 TB external SSD instead of upgrade internal

has things going for it; less cost, no take-apart of iMac (removal of display glass, etc) as

the original Fusion might be of one type or another. OWC has instructions & free advice.


SSD Upgrade Kits for 27-Inch iMac (2012 - Early 2013)

https://eshop.macsales.com/shop/ssd/owc/imac-27-inch/2012

(shows a variety of options, from internal blade & others)


OWC Envoy Pro models with removable SSD, are external w/ upgrades

https://eshop.macsales.com/shop/external-storage#drive-type:ssd,drive-configuration:single-bay-1-drive


Most suppliers of the parts, do not recommend opening iMac up for upgrade; the idea

use an External SSD & external enclosure allow best continued use of older iMac 27-in.

[Those with good skills and attention to Detail, have done this with satisfactory results.]


.There are several options. A quality Apple Authorized Service Provider could

provide a service using similar parts; outside any factory warranty status. Of

these most are independent businesses; labor often is exclusive of credible

or practical costs to do this; beyond the value of the older hardware, at retail.


Kits &/or parts not all that expensive; user-geared instructions with kit parts

are suited for skilled DIY types, beyond novice. Value is in user's self-repair.

However rather than trash heap these, options to run longer might be limited

by availability & security reasons; if they are run with unprotected networks.


Nov 26, 2023 10:56 AM in response to Mezza69

FYI. You wrote:


I avoided installing Catalina until a few weeks ago (a lot of my apps were not 64-bit compatible), when I finally caved as I could no longer take how slow it had become, thinking it might fix things....


That almost never works. Updating the OS in hopes a problem will go way is about #23 on the check list.


I am in favor of keeping old Macs in use as long as they service your needs. I still use a 2012 entry-level Macbook Pro regularly as a travel computer. However the word "Slow" is hard to assess analytically.


A transfer speed number followed by "MB/sec" is real data we can we can work with. That is important because a Fusion drive should NOT feel slow unless something is wrong with it, or other factors like RAM usage or useless utilities are at play.


As we can neither see nor touch your computer in this forum setting, the best way to get a data-driven answer to the question, "can I fix this?" is to use EtreCheck. It provides safe, secure analytics without our playing a protracted game of "20 Questions" with you that could go on for days.


https://etrecheck.com/index


The free version will do nicely for this purpose, although the app is worthy of our financial support.


We can see hard data about :

  • drive performance
  • software interference issues, and
  • RAM usage
  • crash history


Etrecheck is the development of a long-serving and trusted contributor here expressly for displaying information in these forums to help us help you by remotely evaluating Mac issues. It will not reveal any personal or secure information.


Please see this excellent user tip on how to post long text reports like EtreCheck's into a forum response:


How to use the Add Text Feature When Post… - Apple Community 



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iMac Ridiculously Slow

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