I just subscribed for apple tv through Amazon. I loaded apple tv and cannot get to the login screen. The spplication just goes into a spinning wheel screen and never comes back. How to I get beyond this issue? I have uninstalled and reinstalled apple tv...and i have rebooted the fire box multiple times. Also...is there a delay in Apple knowing that I signed up for a subscription through Amazon?
Thank you for any help.
I just subscribed for apple tv through Amazon.
Also...is there a delay in Apple knowing that I signed up for a subscription through Amazon?
I think this on-device subscribing is newly possible on Fire TV devices since Late September. The subscription should be active immediately; no delay.
“2. In the US, you can subscribe to Apple TV+ on Amazon Fire TV, but you can't purchase other content from the Apple TV app. On Amazon Fire TV (in other regions), Android TV, and Sony TV devices, you can't purchase content from the Apple TV app. You can buy, rent, or subscribe on another supported device and then watch in the Apple TV app on your Amazon Fire TV, Android TV, or Sony TV device.”
The application just goes into a spinning wheel screen and never comes back
- Please verify that the Fire TV system software is up-to-date.
- Verify that the Apple TV app is up-to-date, if not done automatically.
- Verify that your router or firewall doesn’t block Apple authentication servers, in case you made custom changes.
- Verify that your devices and router use a good DNS, like the one from your ISP, which gets updated with all the server names that Apple might use. Again, only applies if you made custom changes.
- Verify that your Fire TV has the correct date, time, and time zone, as Apple may be more strict about that than other content providers (for TLS secure connection reasons).
Else I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback). They’d like to help.
I just subscribed for apple tv through Amazon.
Also...is there a delay in Apple knowing that I signed up for a subscription through Amazon?
I think this on-device subscribing is newly possible on Fire TV devices since Late September. The subscription should be active immediately; no delay.
“2. In the US, you can subscribe to Apple TV+ on Amazon Fire TV, but you can't purchase other content from the Apple TV app. On Amazon Fire TV (in other regions), Android TV, and Sony TV devices, you can't purchase content from the Apple TV app. You can buy, rent, or subscribe on another supported device and then watch in the Apple TV app on your Amazon Fire TV, Android TV, or Sony TV device.”
The application just goes into a spinning wheel screen and never comes back
- Please verify that the Fire TV system software is up-to-date.
- Verify that the Apple TV app is up-to-date, if not done automatically.
- Verify that your router or firewall doesn’t block Apple authentication servers, in case you made custom changes.
- Verify that your devices and router use a good DNS, like the one from your ISP, which gets updated with all the server names that Apple might use. Again, only applies if you made custom changes.
- Verify that your Fire TV has the correct date, time, and time zone, as Apple may be more strict about that than other content providers (for TLS secure connection reasons).
Else I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback). They’d like to help.
Accessing apple tv using a fire box.
