how do I move money from AppleID to Apple Pay?

I thought I was adding money to my Apple Cash or Apple Pay account and it ended up in Apple ID… what can I do to move the money, or, send it back to CC.?

Posted on Nov 27, 2023 8:42 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2023 8:50 AM

It is not possible, you need to contact Apple Support to request a refund, see -> Check your Apple Account balance -> Check your Apple Account balance – Apple Support (UK)

scroll to ⤵️

If you have an Apple Account balance that you can’t use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•               Your Apple ID.

•               The refund amount.

•               Your current delivery address.


2 replies
Question marked as Top-ranking reply

Nov 27, 2023 8:50 AM in response to dyanne241

It is not possible, you need to contact Apple Support to request a refund, see -> Check your Apple Account balance -> Check your Apple Account balance – Apple Support (UK)

scroll to ⤵️

If you have an Apple Account balance that you can’t use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•               Your Apple ID.

•               The refund amount.

•               Your current delivery address.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how do I move money from AppleID to Apple Pay?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.