iOs 17.1.1 - share button is broken, please advice how to fix the bug

Hello,

Inside safari or in photos app, I cannot share an item using the main share button, see printscreen bellow



When I push airdrop, messages or any button, nothing happens


I also sometimes get a full blank screen like this one


Please provide me with advice on how to fix this. It looks like a bug to me, and it's very annoying

iOs 17.1.1 on brand new iPhone 15 pro


iPhone 15 Pro

Posted on Nov 29, 2023 12:02 PM

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Question marked as Top-ranking reply

Posted on Dec 10, 2023 7:21 PM

I had a session with Apple support on this and it turned out for me to be a problem with an old management profile from my former employer on my phone (settings… VPN and device management) which needed deleting and a phone reboot. Presto! Problem solved. Kudos to Eric at a

Apple Support for his fix

103 replies

Jan 7, 2024 8:12 AM in response to aaplqbh

@aaplqbh, at that point, don’t do anything.. just cancel out. Detailed steps are:


settings/click on your name / scroll down / sign out / enter password . This will land you in a screen that asks “Keep a copy of your data on this iPhone?”. Just cancel out of it.


One last step: click on your name again and turn FindMy ON.


I haven’t tried canceling out even before entering the iCloud password which turns FindMy OFF. If that were to work, it is even better.




Jan 19, 2024 9:01 AM in response to vparpoil

Same problem with iPad Pro 2nd Gen. / IpadOs 17.2:

Share buttons in the share pane are total inactive. The press animation works but not the sharing process. In addition copying and saving images, or notes or links or... any media is not possible anymore.

A full shutdown and restart of the ipad solves the problem for just one sharing action. After that the issue returns.

Applesupportchat says yesterday that its a known issue and they are working on it...

Dec 22, 2023 1:32 PM in response to vparpoil

try this guys. I don’t know if any of you tried it already or not.

I literally did everything I could to fix it and nothing worked at all. I only had one option to try which is to restore the device using my Mac. I did it and I’m lucky too because at the same time my phone was restored IOS 17.2.1 came out so I updated it. now everything works fine. let’s see if it will come back in the next days.

Jan 15, 2024 11:28 PM in response to vparpoil

17.2.1 here on Pro Max 14


Same problem for me and turning off Siri and rebooting made no difference, rendering iCloud sharing useless. Have had to upload to Google Drive account in order to share document which rather negates me paying for iCloud+.


Apple certainly no longer the premium product it was ever since they started spending more time creating emoticons and stickers rather than improving overall functionality of iOS.


Even here the keyboard fails to auto type a capital letter after I create a new paragraph. Look:


see


i think my love affair with Apple is rather wearing thin.


however at least there is some kind of work around by setting up a free Dropbox, Drive or Box account, uploading the file to one of these and sharing a simple link that way.

Jan 20, 2024 2:42 PM in response to ea777

This fix worked for me. I’ve struggled with this issue for months, but never associated it with any particular update or app. I now think it might be linked with turning on Siri, probably in combo with an update. I normally have Siri disabled, so I turned off every setting I could find associated with it and things are working again. Thanks!

Jan 22, 2024 8:09 AM in response to Ash_Modankap

Honestly, this has been happening on my iphone 13 pro for almost a year now. Latest iOS and apps. It's extremely frustrating.

I've tried everything on this forum thread, and the only thing that works is to hard restart the phone, wait a few minutes, then boot up and it's usually back. Sometimes for a day, sometimes for only a few minutes and the bug bites again. Sometimes I have to do the hard restart several times.

GAAAAAAAAAH


Jan 22, 2024 9:42 AM in response to vparpoil

Honestly, this has been happening on my iphone 13 pro for almost a year now. Latest iOS and apps. It's extremely frustrating.

I've tried everything on this forum thread, and the only thing that works is to hard restart the phone, wait a few minutes, then boot up and it's usually back. Sometimes for a day, sometimes for only a few minutes and the bug bites again. Sometimes I have to do the hard restart several times.

GAAAAAAAAAH

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iOs 17.1.1 - share button is broken, please advice how to fix the bug

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