Safari is opening Kiosk Windows Instead of Tabs (Okta SSO)

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Level 1

13 points

Safari is opening Kiosk Windows Instead of Tabs (Okta SSO)

Hello! When I use Safari with the Okta SSO Tool, I am not getting Kiosk windows every time I click an app to open. This is highly irritating. I know other people are having this issue and Okta has said that it's a Safari problem and not an Okta problem. Regardless as a consumer, I feel I shouldn't have to be raising this up. Is anyone else having this issue?

I have the "Open in New Tabs" setting turned on
This does not happen in any other web browser
I have tried to see if this is prevented on completely different devices and it is not

MacBook Pro 16″, macOS 14.1

Posted on Nov 30, 2023 9:45 AM

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Answer 1

Nov 30, 2023 12:29 PM in response to richter92

Same issue for all of our fleet that has upgrade to 14.1.1 (or more specifically Safari 17.1)

Issue is across the board for Intel and Apple Silicon machines.

Suggestions so far:

right-click for the open in new tab option.
Create a bookmark in Safari using the link from the chiclet ( this is unreasonable with the volume of apps we have behind okta)

Other discussion on the topic from last month.

BUG Safari 17.1: Open new window instead … - Apple Community

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Answer 2

okitsugu

Level 1

4 points

Dec 11, 2023 4:04 PM in response to richter92

its not just Okta, you can replicate similar behavior when clicking on a link in Slack (web or app).

This is definitely a Safari issue. Okta could fix their end but that fixes only one place, it would make more sense for Safari to revert to 17.0 way of handling things. or just not ignore the "always open in tab" option in the preferences.

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Answer 3

Nov 30, 2023 11:19 AM in response to richter92

I am also experiencing this as well, but it only seems to be one website that I have noticed it happening on, okta.com whenever I open any of the application chiclets it started opening them up as a popup instead of as a tab, this began happening about two weeks ago, and I have checked settings and I previously had "Open pages in tabs instead of windows" as automatically, but changed that recently to always and it is still opening up popups as a new window, even after closing the application it continues.

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Answer 4

richter92 Author

Level 1

13 points

Dec 3, 2023 7:07 AM in response to MSimcoxSPE

It's crazy how we are ping-ponged back and forth between Apple and Okta. It seems to be an Okta problem only...I haven't seen any complaints about something like this anywhere else.

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Safari is opening Kiosk Windows Instead of Tabs (Okta SSO)

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