Vat refund for iPhone purchases

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Level 1

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Vat refund for iPhone purchases

I bought two iPhones from Korea on 02.11.2023 from the online store. I received the products from the apple store in Korea. I returned to my country. I sent all the necessary documents to vat.refund@apple.com. This place only deals with Europe, they sent my documents to Korea. The official in Korea says we don't refund VAT. Is this a joke? Can something like this happen? Which department should I complain to?

[Edited by Moderator]

Posted on Nov 30, 2023 12:25 PM

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Answer 1

Dah•veed

Level 9

65,425 points

Nov 30, 2023 10:57 PM in response to FatihTinas

Apple is not here. This is a user-to-user technology assistance forum only.

For financial matters, speak to Apple Support directly.

Worldwide Apple Support -

Contact Apple for support and service - Apple Support

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Vat refund for iPhone purchases

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