ipod classic won’t sync

My 7th-generation iPod classic, 160gb SSD, suddenly won’t appear in Music to sync, even after restoring the software. How do I get Music to recognize it again?

Posted on Nov 30, 2023 3:16 PM

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16 replies

Dec 12, 2023 3:01 AM in response to Israna

Using the screenshot below, which is from the page I linked to (Use the Finder to sync your iPhone, iPad, or iPod touch with your Mac - Apple Support):


  • select your iPod (1.), shown in the left column
  • tap the Music option (2.)
  • in the Sync step (3.), make sure that you have ticked (checked) the box named Sync music to <your> iPod. Once you have done that, if you have selected:
    • Sync: Entire music library - all your music should be added to your iPod when you tap Sync
    • Sync: Selected artists, albums, genres and playlists - you then have to choose which items you actually want to add to your iPod, from the lists that appear in section 4.
  • tap the Sync button in order to make your recent changes to these settings take effect*


* If no music is added to your iPod (device), it suggests that either all your music has been unticked (unchecked) in your main library or that none of your library is playable. Check that the music can be played by your Mac. As I'm not a Mac user, I am not familiar with the precise way in which you check all of this. You might think that it's the same as iTunes, but it probably isn't. An odd example is that the line Sync Selected artists, albums, genres and playlists is in that order in Finder, but in iTunes playlists is at the start of that list. Odd, I know.

Dec 12, 2023 3:46 PM in response to the fiend

Like dsch posted on December 2nd, the only window we get when connecting the iPod classic is the one showed. Before, we were seing two times the iPod in the Finder : one with the windows showed, and the other one with the complete Menu : General / Music / Video... it is this last one that does not appear anymore = no more syncing is possible. I am pretty sure that it has to do with the upgrade of the Os. Anyone form Apple honest enough to tell us if this is the problem - and how to resolve it ? Thanks.


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ipod classic won’t sync

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