When I try to add an account in mail, it opens an internal internet window which freezes up. I've tried restarting mail as well as rebooting my macbook. Unfortunately, I am still having the issue.

When I try to add an account in mail, it opens an internal internet window which freezes up. I've tried restarting mail as well as rebooting my macbook. Unfortunately, I am still having the issue.

Posted on Nov 30, 2023 9:14 PM

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Question marked as Top-ranking reply

Posted on Nov 30, 2023 9:26 PM

EazyE86 Said:

"When I try to add an account in mail, it opens an internal internet window which freezes up. I've tried restarting mail as well as rebooting my macbook. Unfortunately, I am still having the issue."

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"Freezing Up" Mac while Adding an Account in Mail:

Which Scenario is the Case: Is the App not responding? Are you unable to proceed with adding the account from one point forward? Or is is something else?


Boot into Safe Mode:

When you boot into Safe Mode, items load by default, with certain settings and caches set aside. So, boot into Safe Mode, and then see if you can successfully add the account: Start Up your Mac in Safe Mode - Apple Support

3 replies
Question marked as Top-ranking reply

Nov 30, 2023 9:26 PM in response to EazyE86

EazyE86 Said:

"When I try to add an account in mail, it opens an internal internet window which freezes up. I've tried restarting mail as well as rebooting my macbook. Unfortunately, I am still having the issue."

-------


"Freezing Up" Mac while Adding an Account in Mail:

Which Scenario is the Case: Is the App not responding? Are you unable to proceed with adding the account from one point forward? Or is is something else?


Boot into Safe Mode:

When you boot into Safe Mode, items load by default, with certain settings and caches set aside. So, boot into Safe Mode, and then see if you can successfully add the account: Start Up your Mac in Safe Mode - Apple Support

Nov 30, 2023 11:21 PM in response to EazyE86

EazyE86 Said:

"One of my four accounts connected. I was going to try to re-add the three that aren't connecting, but when I try to add an account, click google, then a window comes up, I click go to browser, and another window pops up with a spinning status bar and dark gray background, the only option is to click cancel"

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Try Later On --Perhaps After Work or After School:

Being a spinning gear, there is a Server Sync error. So, try later on.


Error:

As of this reply, it appears there was an error with iCloud Mail: Apple - Support - System Status



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When I try to add an account in mail, it opens an internal internet window which freezes up. I've tried restarting mail as well as rebooting my macbook. Unfortunately, I am still having the issue.

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