phone 15 pro max screen won't swipe after update
after the latest security up date 17.1.2 screen turns on but touch screen will not respond
iPhone 4s, iOS 9
after the latest security up date 17.1.2 screen turns on but touch screen will not respond
iPhone 4s, iOS 9
Try a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:
In rapid sequence, press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).
If the issue still persists, since your iPhone is covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
Try a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:
In rapid sequence, press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).
If the issue still persists, since your iPhone is covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
My iPhone 15 Plus seemed to have auto-rebooted (maybe an automatic security update) and it ended up in the 'hello' setup and I couldn't swipe.
The hard reset did not fix it.
So I took it to the Genius Bar, and they did a 'revive' which fixed it.
I didn't lose any data.
I did all that you mentioned multiple times. No results. I'll have to set an appointment up at the Apple Store.
thank you
phone 15 pro max screen won't swipe after update