Hi I bought this iPhone from T-Mobile how is my camera foreign

Ever since I updated my phone, my camera is just not working and then I see a message saying that my camera is foreign? That’s crazy because I never had my phone in the shop and I bought it straight from T-Mobile.

Posted on Dec 1, 2023 9:14 PM

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1 reply

Dec 1, 2023 9:55 PM in response to drp06a

Kindly reach out to the Store/Individual/Agency from whom you acquired your iPhone 11. They would be best equipped to confirm whether the device has undergone servicing by an unauthorized service provider.


In case you recall not encountering this message at the time of purchase and it surfaced after an update, it's important to note that this message is visible specifically on iOS 15.2 and subsequent versions. It might be beneficial to inquire about any recent updates or changes made to the device's software configuration that could have triggered this notification.


Understanding the circumstances surrounding the appearance of this message could provide insights into any alterations in the device's service history or software updates that have brought about this notice.



Parts and service history

With iPhone 12 models and later using iOS 15.2 and later, you can go to Settings > General > About to see the parts and service history of your iPhone and you can see if the camera has been replaced. If the repair was done using genuine Apple parts and processes, you will see "Genuine Apple Part" next to Camera.

 



  • You will see an Unknown Part  message if the camera installation is incomplete or if the camera:
  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected

This message doesn't affect your ability to use your iPhone or access your camera.

Learn more about iPhone parts and service history.



The only way to get the notification removed is by replacing the ingenuie parts with a genuine Apple Parts through an Apple Authorised Sercvice Center.



Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


Apple Repair and Repair Status Check - Official Apple Support


Apple Authorized Service Provider


Find Locations - Location Selector - Apple


Contact Apple for support and service - Apple Support 



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Hi I bought this iPhone from T-Mobile how is my camera foreign

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