Iphone 15 pro - during setup-given passcode - after it got locked- now forgotten passcode

During setup my new iPhone 15 pro, I have provided the passcode and face id.

while transferring data from Android the iPhone got locked.

to unlock i couldn't recollect the passcode.

Now i am unable to unlock or reset the phone


Please help.

iPhone 15 Pro

Posted on Dec 1, 2023 9:32 PM

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2 replies

Dec 1, 2023 9:49 PM in response to Nivas777

If you see an iPhone or iPad unavailable message or "Security Lockout" screen


If you forgot your passcode, you can use your Apple ID and password to erase and reset your device without a computer.


Learn what to do if you see "[Device] unavailable" or "Security Lockout" on your iPhone or iPad.)



iPhone is disabled.


Following this process is the only way out if your iPhone is disabled. The steps given in this link will help you reset the passcode -> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...



Dec 1, 2023 9:49 PM in response to Nivas777

Nivas777 Said:

"Iphone 15 pro - during setup-given passcode - after it got locked- now forgotten passcode"

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Troubleshooting a Locked iPhone:

Your iPhone is locked. So, get this serviced.


Hold it Right There!


Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through.

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Iphone 15 pro - during setup-given passcode - after it got locked- now forgotten passcode

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