SOFTWARE UPDATE
Every time i try to update from mojave to sonoma. This appeared - An error occurred loading the update. I am using macbook air 2019. How can I solved this issue?
MacBook Air 13″, macOS 10.14
Question marked as
If you're really still on Mojave you're a few updates behind. So I reccommend updating in batches. Try and update to Monterey first, and after that to Sonoma. If you get the same error on Monterey, I recommend that you update to Catalina first.
See this link on where to download these older versions:
How to download and install macOS - Apple Support
You can also try and download the update from the safe mode if you keep facing issues:
Start up your Intel-based Mac in safe mode
- Turn on or restart your Mac, then immediately press and hold the Shift key until you see the login window.
- Log in to your Mac.
- You might be asked to log in again.
- On either the first or second login window, you should see “Safe Boot” in the menu bar.