Scanner will not allow files to be saved to desktop

With the Sonoma upgrade, my scanner will no longer scan to my desktop (HP officejet 5258) Anyone know how to fix this? i have updated the printer drivers... no idea where the scans are going.

Posted on Dec 2, 2023 4:03 PM

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Posted on Dec 7, 2023 2:35 PM

Since you upgraded to Sonoma, you probably also need to update (or reinstall) the HP driver (HP Easy Start, Smart or whatever they are calling it these days). You did say you updated the printer driver, but the scan driver may be separate - you should check that.


You may also need to give Full Disk Access to the HP scan app. Go to System Settings > Privacy & Security > Full Disk Access and add the HP scanning app to the list.


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Question marked as Top-ranking reply

Dec 7, 2023 2:35 PM in response to jalsee808

Since you upgraded to Sonoma, you probably also need to update (or reinstall) the HP driver (HP Easy Start, Smart or whatever they are calling it these days). You did say you updated the printer driver, but the scan driver may be separate - you should check that.


You may also need to give Full Disk Access to the HP scan app. Go to System Settings > Privacy & Security > Full Disk Access and add the HP scanning app to the list.


Dec 6, 2023 4:29 PM in response to jalsee808

Don't use the HP app, it's poorly written at best as you have proven by showing it has lost functionality. You can check with HP to see if it has updates though.


Most experienced users on these forums use ImageCapture, why.... simple it works! If that does not suit your needs use VueScan from Hamrick.com. You can download an evaluation version of VueScan and if it suits your needs you can buy it.



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Scanner will not allow files to be saved to desktop

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