My iPhone 7 overheating (even with limited use).

Hello, my iPhone is experiencing unusual heat, it won’t be plugged in to a charger or anything but when I’m using it for less than 10 minutes it will get very hot. It hasn’t prompted a temperature warning yet but it’s too hot to hold and I’m not comfortable with it as we have children that might pick up my phone and burn themselves. My LCI is not tripped and it has not been exposed to liquid, I have also done a DFU and set my phone up as new, I did not restore from a backup. My chargers are not frayed and are Apple chargers from the box and my pins aren’t damaged, I still have Apple care oh my phone, could I replace it? I’m very uncomfortable with it


This works with or without apple care


[Re-Titled by Moderator]

iPhone 7, iOS 15

Posted on Dec 2, 2023 9:24 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 2, 2023 10:33 PM

UPDATE: Hi. I’ve seen that you are using an iPhone 7 that runs iOS 15.x. Because this is unusual, I would like to try a method that helps diagnose whether your iPhone heats up by just being idle or whether it requires certain conditions in order to heat up.


Try this:


  • Force Restart your iPhone by pressing the Volume Down button and the Power button until the Apple Logo appears.
  • When the Lock Screen appears, press and release the Power button.
  • Every 5 minutes for 20 minutes, check your iPhone to see if a temperature increase occurs.


If a temperature increase does occur, there may be a problem with the hardware of your device.


Furthermore, I have seen that you have already used many of the methods that help fix overheating problems on the software aspect. Based on this, I think your device may need to be checked by a professional.


Apple authorized servicing locations and Genius Bar/Apple Store locations can be found here:


https://getsupport.apple.com/repair-locations






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4 replies
Question marked as Top-ranking reply

Dec 2, 2023 10:33 PM in response to applenonpro

UPDATE: Hi. I’ve seen that you are using an iPhone 7 that runs iOS 15.x. Because this is unusual, I would like to try a method that helps diagnose whether your iPhone heats up by just being idle or whether it requires certain conditions in order to heat up.


Try this:


  • Force Restart your iPhone by pressing the Volume Down button and the Power button until the Apple Logo appears.
  • When the Lock Screen appears, press and release the Power button.
  • Every 5 minutes for 20 minutes, check your iPhone to see if a temperature increase occurs.


If a temperature increase does occur, there may be a problem with the hardware of your device.


Furthermore, I have seen that you have already used many of the methods that help fix overheating problems on the software aspect. Based on this, I think your device may need to be checked by a professional.


Apple authorized servicing locations and Genius Bar/Apple Store locations can be found here:


https://getsupport.apple.com/repair-locations






Dec 2, 2023 9:41 PM in response to jan-david36

an-david36 Said:

"Hello, my iPhone is experiencing unusual heat, it won’t be plugged in to a charger or anything but when I’m using it for less than 10 minutes it will get very h"

-------


Overdeating iPhones:

I see your device is an iPhone 7 with iOS 15. If that is not the case, have you installed this iOS17, yet?


Troubleshooting Overheating iPhone with iOS 17:


Report this to Apple...

Overeating iPhone and draining iPhone batteries are a well-known issues of the iOS17 update. Question is: "Just how many people have actually reported this to Apple?"


Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this, if you don't report it to them.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this thread
  4. Proceed from there as necessary

Dec 2, 2023 9:42 PM in response to jan-david36

an-david36 Said:

"Hello, my iPhone is experiencing unusual heat, it won’t be plugged in to a charger or anything but when I’m using it for less than 10 minutes it will get very h"

-------


Troubleshooting an Overheating iPhone:

Perform the following:


I. Cool Down the iPhone:

For a few hours, perform the following...

  • Power Off: the iPhone for a bit
  • Unplug: any Cables
  • Place it Atop: Laptop Cooler
  • Keep it in: an open space
  • Keep it Out of: direct sunlight


then...


2. Clear Space Using my User Tips:

See if you need to clear lots of space. System resources may be using up too much services, making it overheat. Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support

So, what to do...

Clear Space, Using my User Tips:

Dec 2, 2023 10:17 PM in response to jan-david36

Hi - this seems very unusual.


In order to identify the problem further, the following information would be greatly appreciated:


  • Which iPhone is this and which version of iOS is it running?
  • Is there any specific triggers that cause this?
  • Have there been any incidents that you think may have degraded the health of your iPhone? (Drops, visible wear, contact with liquid, degrading battery health)


If you can provide the generation of iPhone you have, I can provide you with steps to further diagnose the problem.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone 7 overheating (even with limited use).

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