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Apple TV…Amazon Fire Stick…Signed In…It won’t recognize my subscription …Wants me to subscribe …Only option offered

I’m signed in to Apple TV on my fire stick. But it says I need a subscription to watch. I already have a Subscription and I’ve watched Apple TV on this device several times before. How do I get my Amazon fire stick to recognize this?

FireTVStick(Gen2),

Posted on Dec 2, 2023 9:18 PM

Reply
1 reply

Dec 3, 2023 8:51 AM in response to AliceAnn

- Please verify that the Fire TV system software is up-to-date.

- Verify that the Apple TV app is up-to-date, if not done automatically.

- Verify that your router or firewall doesn’t block Apple authentication servers, in case you made custom changes.

- Verify that your devices and router use a good DNS, like the one from your ISP, which gets updated with all the server names that Apple might use. Again, only applies if you made custom changes.

- Verify that your Fire TV has the correct date, time, and time zone, as Apple may be more strict about that than other content providers (for TLS secure connection reasons).


Else I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

Apple TV…Amazon Fire Stick…Signed In…It won’t recognize my subscription …Wants me to subscribe …Only option offered

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