Sent email missing from send folder

I found a trend in the community but it is still happening and I didn't see anyone addressing the problem. It has happened to me several times that after sending an email I just can't find it in the sent folder. This is how I make sure that the email has been indeed sent btw. I then log in to iCloud on the webbrowser and there I find it, but go back to the mail app and there is no show. What is going on?

Posted on Dec 3, 2023 7:54 AM

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Question marked as Top-ranking reply

Posted on Dec 3, 2023 9:54 AM

Totoabaman wrote:

It is a Mac running Ventura 13.4 now


Update to macOS 13.6.2, and check again.


Check the sent folder setting here:

Change Mailbox Behaviors settings in Mail on Mac - Apple Support


This particular folder setting is available only for IMAP connections, and IMAP is one way to connect into iCloud Mail.


Also try a mailbox rebuild. Mail app > Mailbox > Rebuild


If the problems persist, remove the account, and re-add it, and check again.


3 replies
Question marked as Top-ranking reply

Dec 3, 2023 9:54 AM in response to Totoabaman

Totoabaman wrote:

It is a Mac running Ventura 13.4 now


Update to macOS 13.6.2, and check again.


Check the sent folder setting here:

Change Mailbox Behaviors settings in Mail on Mac - Apple Support


This particular folder setting is available only for IMAP connections, and IMAP is one way to connect into iCloud Mail.


Also try a mailbox rebuild. Mail app > Mailbox > Rebuild


If the problems persist, remove the account, and re-add it, and check again.


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Sent email missing from send folder

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