I can't use my Apple ID payment method

I have tried many times to use my bank card and because of one illegal charge I disputed I can’t use this card it’s a legit bank card from chase.


[Re-titled by Moderator]

iPad Air, iOS 12

Posted on Dec 3, 2023 9:16 AM

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Question marked as Top-ranking reply

Posted on Dec 3, 2023 9:56 AM

If you previously defaulted on a payment to Apple with this card, Apple may no longer accept it as your account's payment method. I think you will need to provide a different payment method.


You can find the acceptable payment methods for your country here;

Payment methods that you can use with your Apple ID - Apple Support


M1 Mac mini, macOS 14.1.2;  Watch, series 7 GPS/cellular, watchOS 10.1.1; iPad Pro 2nd Gen, iPadOS 17.1.2; iPhone 12 Pro, iOS 17.1.2; TV 4th Gen, tvOS 17; HomePods, audioOS 17.1.1 and Airport Express w/ Airplay 2

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3 replies
Question marked as Top-ranking reply

Dec 3, 2023 9:56 AM in response to RP354

If you previously defaulted on a payment to Apple with this card, Apple may no longer accept it as your account's payment method. I think you will need to provide a different payment method.


You can find the acceptable payment methods for your country here;

Payment methods that you can use with your Apple ID - Apple Support


M1 Mac mini, macOS 14.1.2;  Watch, series 7 GPS/cellular, watchOS 10.1.1; iPad Pro 2nd Gen, iPadOS 17.1.2; iPhone 12 Pro, iOS 17.1.2; TV 4th Gen, tvOS 17; HomePods, audioOS 17.1.1 and Airport Express w/ Airplay 2

Dec 3, 2023 10:39 AM in response to RP354

Apple doesn't view it that way. If you dispute a charge on a particular payment method with your bank, that payment method is forever burned.


Have you ever been able to speak to Apple Support about your dispute?


Worldwide Apple Support -

Contact Apple for support and service - Apple Support


M1 Mac mini, macOS 14.1.2;  Watch, series 7 GPS/cellular, watchOS 10.1.1; iPad Pro 2nd Gen, iPadOS 17.1.2; iPhone 12 Pro, iOS 17.1.2; TV 4th Gen, tvOS 17; HomePods, audioOS 17.1.1 and Airport Express w/ Airplay 2


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I can't use my Apple ID payment method

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