Force restart not working
My sister's iphone 13 pro max screen suddenly went white and the force restart of pressing volume buttons then the side button till iphone logo pops up, or turn off slide , is not working. What should we? please help
My sister's iphone 13 pro max screen suddenly went white and the force restart of pressing volume buttons then the side button till iphone logo pops up, or turn off slide , is not working. What should we? please help
You don't use the "slider" at all during a Forced Restart
Quickly press and release the Up button
Quickly press and release the Down button
Hold the Side button.....and keep holding it. Ignore the "slider" when it appears and keep holding the Side button until the Apple logo appears in the center of the screen. It may take another 10-15 seconds for this to occur
Then....release the Side button
If you try the Forced Restart a few times and the phone does not return to normal operation......there is a hardware problem that will need attention at the Apple Store or an authorized Apple service shop.
You can find a list of authorized serviced shops in your area by using this link.....Find Locations
You don't use the "slider" at all during a Forced Restart
Quickly press and release the Up button
Quickly press and release the Down button
Hold the Side button.....and keep holding it. Ignore the "slider" when it appears and keep holding the Side button until the Apple logo appears in the center of the screen. It may take another 10-15 seconds for this to occur
Then....release the Side button
If you try the Forced Restart a few times and the phone does not return to normal operation......there is a hardware problem that will need attention at the Apple Store or an authorized Apple service shop.
You can find a list of authorized serviced shops in your area by using this link.....Find Locations
(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
(3) If that does not help, then contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and evaluation.
Axel F.
Force restart not working