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Cannot connect to the Apple ID Server while trying to reset the password on a MacBook

I have not used an older MacBook in a while and forgot the password. I want to reset my password with the Recovery Assistant but it is not connecting to the Internet when trying to confirm my Apple ID. I get the error message "There was an error connecting to the Apple ID server."

MacBook Pro (2017 – 2020)

Posted on Dec 4, 2023 4:55 PM

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Cannot connect to the Apple ID Server while trying to reset the password on a MacBook

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