iPhone 15 pro max locks itself

Since the latest auto update, my phone has turned into a major problem.

I can be typing a text, looking for a number, writing an email or trying to answer a call and the phone locks itself and blackens the screen. I have to go in a type my passcode because Face Recognition doesn't work after one of these shutdown. It is now almost ALL THE TIME. Beautiful paperweight at $1600! Anybody have this problem or a solution?!?!?

This may be the beginning of the end......PLEASE HELP ME BEFORE I SMASH ANOTHER IPHONE!

iPhone 15 Pro Max

Posted on Dec 4, 2023 5:18 PM

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31 replies

May 8, 2024 6:53 PM in response to Bigness

Mine has started this as well. About 7 days ago. And it’s progressively gotten worse. Apples only suggestion was to factory

reset (start completely over with no backup) or take it to an Apple Store (3.5hrs from me) and that it didn’t matter that it’s under warranty or AppleCare. If it’s not doing it or appearing to be broken at time of diagnosis, they won’t replace it. So. Cool.

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iPhone 15 pro max locks itself