Missing shipping label. What do you then?

Returning an old iPad. Seem to be missing the ship return label?

Posted on Dec 6, 2023 11:25 AM

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Question marked as Top-ranking reply

Posted on Dec 6, 2023 5:05 PM

If you have requested service from Apple online, you should soon receive a shipping kit with which to send your iPad for service/repair. The shipping kit should include:

  • return packaging/shipping container
  • a return (shipping paid) return label 
  • instruction leaflet


These items will likely be sent to you in a plastic shipping envelope; be sure to check that all items are accounted for before discarding the outer wrapping.


In some regions, the shipping kit will not be sent within an outer wrapping. In such situations, the return shipping label will be beneath the peel-off address label used to send the shipping container to you.

2 replies
Question marked as Top-ranking reply

Dec 6, 2023 5:05 PM in response to abdhouston

If you have requested service from Apple online, you should soon receive a shipping kit with which to send your iPad for service/repair. The shipping kit should include:

  • return packaging/shipping container
  • a return (shipping paid) return label 
  • instruction leaflet


These items will likely be sent to you in a plastic shipping envelope; be sure to check that all items are accounted for before discarding the outer wrapping.


In some regions, the shipping kit will not be sent within an outer wrapping. In such situations, the return shipping label will be beneath the peel-off address label used to send the shipping container to you.

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Missing shipping label. What do you then?

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