Shared AirTag No Location Found

Same problem with iPhone 13 (owner) and iPhone 14 (shared with). "No location found" on the iPhone 14. We tried it the other way as well, same result. Both have own Airtags with no issue at all.

I am also facing this exact same issue on Dec 8th 2023. I wonder if there is an issue with Apple.

I must have been on the phone to Apple Support as the same time as Mike Connally was. Escalated to a great 2nd level support person. We did extensive tests and he documented everything and sent it off to engineering. So as you said, now we just wait.

Hi! I have the same issue! AND I just installed the newest iOS 17.2 and nothing different. I have an iPhone 15 Pro Max running iOS 17.2 and my wife (whom I am sharing with) has an iPhone 15 Pro running iOS 17.2. I am the owner of the AirTags and she (she has her own Apple ID) can see them (two at this point), but cannot see their location. Today is the first time I have tried the share, so I have no idea if it ever worked.

Looking forward to being able to share the AirTags.

Thanks Apple! Now you just have to get it to WORK!

Hang in there gang!✌️

Exactly the same here. I own two AirTags, successfully added to my devices list on Find My and trackable. They're visible from both my iPhone 7 Plus (iOS 15.8) and iPad Air 3 (iPadOS 17.1.1.)

They can be shared without a problem with someone else with an iPhone SE (iOS 17), but that person cannot locate any of the AirTags. Find My displays the same message described by other users: "No location found."

It's very frustrating!

iOS 17.2 update has not fixed the issue.

Same problem on Dec 10, 2023 with brand new Airtags, two people each with their own Airtag, each sharing their Airtag with the other person. "No location found" for the shared Airtag. It does not matter which version of Find My I'm looking at: iPhone 12 or 13 on iOS 17.1.2, iPad 8th gen on iPadOS 17.1.2, or Mac M1 running Sonoma 14.1.2

I have the exact same issue with multiple AirTags. Hopefully the right people are aware and working on it. Also confirmed as disappointedly not fixed under 17.2. I will also add (In case the right person reads this and it helps) that this working fine with shared AirTags that were shared a few weeks ago. Aside from the time difference where the sharing took place, the only other important difference I can tell is that the working shared AirTags are owned by members of the same Apple/Sharing Family, but the ones that don't work are not.

I’m having the same issue when sharing with my wife. Also when she shares with me. We have iPhone 12 with latest version of 17. I have reported to Apple and they have opened a case. It will be interesting to see what they say. I’m wondering if it’s the latest security update that has caused this. Will post on here when they come back to me.

I'm also having the same problems when sharing a new tag. It persists if I switch the direction of sharing, i.e. delete it from the phone 1, add to phone 2, and share it back to phone 1.

Existing shared tags work as expected, but I can cause the "no location found" behavior if I unshare and reshare the tag.

Same issue for me, my wife and son. We removed the AirTags shared and then reshared again. The AirTags in my Find My that i shared with them won’t show my AirTags location to them. The AirTags they shared with me do not show location in my Find My. Some issue with shared AirTags location. This started last Friday December 8th.

Apple support told me that this is a known issue and they are working on to fix it with next iOS update. I don’t know if she meant iOS 17.2 or iOS 18 though.

probleme identique en France iOS 17.2

Hello again! To be sure someone from Apple is listening (reading), we all can write to Apple about this issue! Go to www.apple.com/feedback . This goes for anytime there is an issue that is not getting the attention it deserves. Theoretically, the more people that write, the sooner the issue will get fixed. Thank you for your time in this matter!

iOS 17.2 will release soon and lets see, if that fix the issue or else, in future updates. I wish apple proactively publish this, so that customers are aware than calling apple support.