Shared AirTag No Location Found

Wife and I have shared AirTags without any problem, and they are visible on all our devices, apart from one. She shared a new AirTag with me today, and although she sees the item and its location in Find My on her devices, on all of my devices the item is listed and shown as shared by her, but its location is not. It says No Location Found on all my devices. Location Services are enabled on all devices.

We have removed it from the shared list on my devices, and on hers, and have shared it again, but it still says No Location Found on my devices. How can I fix this?

iPhone 14 Pro

Posted on Dec 8, 2023 6:51 AM

Top-ranking reply

Gar Benedick

Level 2

150 points

Posted on Dec 15, 2023 7:22 AM

If you are still not seeing the location, try restarting your phone. If that doesn’t work, if it’s possible, bring your AirTag close to your phone and leave it there for a while so the AirTag can update.

You want to be sure the AirTag firmware is 2.0.61. The way you can tell this is tap on the AirTag to show you the location, then once you do that. tap on the information below the name of the AirTag and it will show you the firmware and the serial number.

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Shared AirTag No Location Found

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