Macbook Pro screen is on but wont light up??

So this is really odd. My Macbook Pro 2015 screen has been black for… a few years. I get by with a dual monitor and my projector. But today as I was working on it, the sunlight from my window came through the back of the screen through the Apple logo, and low and behold… I could see the screen display through that light???? It seems like whatever light illuminates the display is not working but the actual screen/display is still working? Is this fixable? What do I do??

MacBook Pro 13″, macOS 11.5

Posted on Dec 8, 2023 1:15 PM

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Question marked as Top-ranking reply

Posted on Dec 8, 2023 5:42 PM

tylr_jms wrote:

So this is really odd. My Macbook Pro 2015 screen has been black for… a few years. I get by with a dual monitor and my projector. But today as I was working on it, the sunlight from my window came through the back of the screen through the Apple logo, and low and behold… I could see the screen display through that light???? It seems like whatever light illuminates the display is not working but the actual screen/display is still working? Is this fixable? What do I do??


Right — the display backlight has failed...


Sure it is fixable—typically this is a display assembly replacement.


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support


Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support



see vintage and obsolete:

Obtaining service for your Apple product after an expired warranty - Apple Support

Obtaining service for your Apple product after an expired ...


even if Apple refuses the work, any computer repair shop that works on Mac can help you.


1 reply
Question marked as Top-ranking reply

Dec 8, 2023 5:42 PM in response to tylr_jms

tylr_jms wrote:

So this is really odd. My Macbook Pro 2015 screen has been black for… a few years. I get by with a dual monitor and my projector. But today as I was working on it, the sunlight from my window came through the back of the screen through the Apple logo, and low and behold… I could see the screen display through that light???? It seems like whatever light illuminates the display is not working but the actual screen/display is still working? Is this fixable? What do I do??


Right — the display backlight has failed...


Sure it is fixable—typically this is a display assembly replacement.


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support


Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support



see vintage and obsolete:

Obtaining service for your Apple product after an expired warranty - Apple Support

Obtaining service for your Apple product after an expired ...


even if Apple refuses the work, any computer repair shop that works on Mac can help you.


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Macbook Pro screen is on but wont light up??

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