My MacBook screen is dark and nothing can be seen on it.

The MacBook is charged and makes noises. The keyboard lights up when I open the screen, but the screen to the MacBook does not appear and there is only faint light seen, enough to tell that the MacBook is on, but nothing is able to be read or made clear.

MacBook Pro 14″, macOS 14.2

Posted on Aug 15, 2024 2:53 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 15, 2024 3:44 PM

Amya1850 wrote:

The MacBook is charged and makes noises. The keyboard lights up when I open the screen, but the screen to the MacBook does not appear and there is only faint light seen, enough to tell that the MacBook is on, but nothing is able to be read or made clear.


sounds like the display has failed.


You can plug in an external monitor and compare your results.


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



1 reply
Question marked as Top-ranking reply

Aug 15, 2024 3:44 PM in response to Amya1850

Amya1850 wrote:

The MacBook is charged and makes noises. The keyboard lights up when I open the screen, but the screen to the MacBook does not appear and there is only faint light seen, enough to tell that the MacBook is on, but nothing is able to be read or made clear.


sounds like the display has failed.


You can plug in an external monitor and compare your results.


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



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My MacBook screen is dark and nothing can be seen on it.

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