You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Sharing media from photoes app to whatsapp.

I'm using iPhone 15 pro max and ios 17.1.2

I just experienced a totally absurd bug. When I try to share a video or photo from photoes app to whatsapp it just prompts for loading(if video) or loads instantly if photo and then takes my face id and after that nothing happens or sometimes just nothing happens at all.

I can share from whatsapo itself and made sure it's not a setting issue and tried every fix possible in internet.


One thing I discovered that if I send a photo from WhatsApp itself afterwards it allows me to send that particular person in from photoes app but still I cant share to others... It fails to share by tapping the exact person or the whatsapp icon. Basically from ohotoes whatsapp is not opening itself..it stays in share page.


Eg: I tried sharing a photo to multiple friends, failed, then shred them directly from whatsapp and voila, now I can send from photoes also but to them only...


Let me know if anyone experienced the same or have any idea about the fix.

iPhone 15 Pro Max

Posted on Dec 8, 2023 11:14 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2023 1:18 PM

Yes. I have experienced same issue. It’s on my 14 pro max. And it’s so annoying. Mine when I click on share icon > name > send and bam. Nothing happens.

I have tried all general solutions. Hard reboot, soft reboot, force close all apps.

Nothing is really helping

6 replies

Dec 10, 2023 8:54 AM in response to Black-clouD

Hello, I am facing the same issue with my iPhone 12, I recently updated it to IOS 17.1.2 and I can't share photos and videos straight from the Photos app to WhatsApp, I tried different apps like Messages and Telegram and it is working as expected. The issue is just happening with WhatsApp.

I've tried everything mentioned by other users in this thread and nothing happened.

Sharing media from photoes app to whatsapp.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.