Terrible support when requesting refunds

How do one get in contact with anyone at Apple about this? I tried submiting a request for a refund for a purchase i did not receive, but it resultet in 5 charges to my card. They refunded 1, but calimed the 4 others where not eligible for refund. I resubmited the four with the same result. Now i cant see them in the list to submit for refunds, and i cant find any information on how to contact them.

Posted on Dec 9, 2023 5:06 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2023 5:38 AM

Refer to this page for Apple Support features ➞ Contact - Official Apple Support

If the presented options do not resolve your issue, keep experimenting with any series of selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


This page has telephone numbers for contacting Apple for support and service ➞ Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Dec 9, 2023 5:38 AM in response to Thawi

Refer to this page for Apple Support features ➞ Contact - Official Apple Support

If the presented options do not resolve your issue, keep experimenting with any series of selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


This page has telephone numbers for contacting Apple for support and service ➞ Contact Apple for support and service - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Terrible support when requesting refunds

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.