Document could not be autosaved (Synology NAS / SMB Mounted Volume) - Bump

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Document could not be autosaved (Synology… - Apple Community


Didn't Apple officially embrace SMB and stopped development on AFP?




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Document could not be autosaved (Synology NAS / SMB Mounted Volume)

Driving me bats. Every three minutes or so. Apple Pages and Numbers both throwing these persistent errors.


The document “insert document name.pages” could not be autosaved. The file has been changed by another application.


No it hasn't. Im working at three in the morning alone. It's just me. The numbers file was opened from a template file and saved onto the Nas.

Saving it onto a local drive (M1 mini Big Sur) the file works fine. Move it to the NAS, this rubbish.


Opened a pages file yesterday on older iMac machine running os from 3 or 4 versions back on another synchronised NAS, no problem. Open the duplicate copy of that file in this location from the NAS on the M1 mini – boom errors.


Can't even turn off auto save to fix the error. (I seriously detest auto save in specific instances like when quickly raiding a file for content). "ask to keep changes when closing documents" is not a fix.


So now I have to duplicate to local drive then copy back to server. Grrr.


Terribly disrupting to work flow.


Please allow us to turn on or off autosave.


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VikingOSX

User level:

Level 10

110,369 points

Posted on May 16, 2021 7:13 AM

Apple tested autosave on local Apple filesystems and iCloud Drive.


My Synology NAS is not serving SMB shares, it is doing AFP over TCP/IP and using an older DSM v5 management software. I can create a new Pages v11.0 document on that mounted share, insert a shape, and in a separate Finder window, watch autosave update that shape in the document stored on the Synology.


A consequence of directly writing a Pages document to a Synology NAS share is that version information that would help you recover past versions of the same document are not able to be saved on the NAS. They are saved on the local filesystem or iCloud Drive.


You might want to rethink serving SMB shares with the current Synology configuration and give AFP over TCP a try when working with Pages, Numbers, Keynote, and Preview (it also autosaves).



Posted on Dec 10, 2023 4:20 AM

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Question marked as Top-ranking reply

Posted on Jan 4, 2024 3:39 PM

FYI: 

After coming across a similar issue with the same errors, user was working in Number (and Pages app had same behavior) when saving to an SMB file share.


Solution (tested and verified!) : 

In Pages or Numbers application, open File menu -> Advanced -> Change File Type -> change to "Package". 


This does not seem to change the actual user experience of the file type or cause any negatives in anyway, yet resolves the issue.


Cheers!

Similar questions

2 replies
Question marked as Top-ranking reply

Jan 4, 2024 3:39 PM in response to PixelRogue1

FYI: 

After coming across a similar issue with the same errors, user was working in Number (and Pages app had same behavior) when saving to an SMB file share.


Solution (tested and verified!) : 

In Pages or Numbers application, open File menu -> Advanced -> Change File Type -> change to "Package". 


This does not seem to change the actual user experience of the file type or cause any negatives in anyway, yet resolves the issue.


Cheers!

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Document could not be autosaved (Synology NAS / SMB Mounted Volume) - Bump

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