Why is my camera has the unknown part notification mark on

I have an unknown part exclamation mark on my camera settings I’m trying to figure out how to fix that

iPhone 13 Pro Max, iOS 17

Posted on Dec 10, 2023 7:09 PM

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Question marked as Top-ranking reply

Posted on Dec 10, 2023 7:25 PM

I as assuming that the camera is original and has not been replaced.


It is not possible for you to "fix" this on your own. The "unknown" message indicates that there is a potential problem with the camera.


Make an appointment at the Apple Store or take the phone to an authorized Apple service shop to let them run some diagnostics.


You can find a list of authorized shops in your area using this link: Find Locations


1 reply
Question marked as Top-ranking reply

Dec 10, 2023 7:25 PM in response to abess160

I as assuming that the camera is original and has not been replaced.


It is not possible for you to "fix" this on your own. The "unknown" message indicates that there is a potential problem with the camera.


Make an appointment at the Apple Store or take the phone to an authorized Apple service shop to let them run some diagnostics.


You can find a list of authorized shops in your area using this link: Find Locations


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Why is my camera has the unknown part notification mark on

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