Unknown part message for my camera

A message popped up stating unknown part for my camera

Posted on Dec 2, 2023 7:18 PM

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Question marked as Top-ranking reply

Posted on Dec 2, 2023 7:25 PM

There are 2 reasons why this message might appear.


1) The camera was replaced by a non-genuine Apple part


2) The camera is original, but the iPhone has detected a possible problem with the camera.


Make an appointment at the Apple Store or take the phone to an authorized Apple service shop to let them run some checks on the phone.


You can find a list of authorized services shops in your area using this link: Find Locations


2 replies
Question marked as Top-ranking reply

Dec 2, 2023 7:25 PM in response to Anabarajas

There are 2 reasons why this message might appear.


1) The camera was replaced by a non-genuine Apple part


2) The camera is original, but the iPhone has detected a possible problem with the camera.


Make an appointment at the Apple Store or take the phone to an authorized Apple service shop to let them run some checks on the phone.


You can find a list of authorized services shops in your area using this link: Find Locations


Dec 2, 2023 7:25 PM in response to Anabarajas

Anabarajas Said:

"Unknown part message for my camera: A message popped up stating unknown part for my camera"

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The Camera is Reportedly Ungenuine:

It is referring to the authenticity of your camera (of it not being genuine).


Start Here: About Genuine iPhone Cameras - Apple Support


Got a New Screen Recently?:

You need a genuine camera. So, did you have the camera replaced recently? If so, take it back to that service center, and have them place a genuine camera in there. They should have know bette

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Unknown part message for my camera

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