My new MacBook asked password which I never established

I opened my MacBook Pro first time after set up and it’s asking the password

MacBook Pro 14″, macOS 14.1

Posted on Dec 12, 2023 7:44 AM

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Question marked as Top-ranking reply

Posted on Dec 12, 2023 8:00 AM

yuliya31 wrote:

I opened my MacBook Pro first time after set up and it’s asking the password


You need a user/admin password on the Mac.


—weather you decide to use it on login or not is an option however



Reset your Mac login password - Apple Support

macOS User Guide - Apple Support


If you can't reset your Mac login password

https://support.apple.com/en-us/HT212190



Let know if you are successful or continue to have an issue…



If this is brand new out of the box— call your store where you bought it—


Local USA—

Store List - Apple Store - Apple


Around the World

Choose your country or region - Apple



If you are trying to set up AppleID— you can pass it up and do it later





2 replies
Question marked as Top-ranking reply

Dec 12, 2023 8:00 AM in response to yuliya31

yuliya31 wrote:

I opened my MacBook Pro first time after set up and it’s asking the password


You need a user/admin password on the Mac.


—weather you decide to use it on login or not is an option however



Reset your Mac login password - Apple Support

macOS User Guide - Apple Support


If you can't reset your Mac login password

https://support.apple.com/en-us/HT212190



Let know if you are successful or continue to have an issue…



If this is brand new out of the box— call your store where you bought it—


Local USA—

Store List - Apple Store - Apple


Around the World

Choose your country or region - Apple



If you are trying to set up AppleID— you can pass it up and do it later





Dec 12, 2023 9:34 AM in response to yuliya31

To be specific during the Mac's setup process you are required to create a user ID with a password. This process creates a user account for you. Since you do not know that password you will be required to reset it and create a new one. This time I recommend that you write it down and store it in a safe place for future reference when needed.

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My new MacBook asked password which I never established

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