My Credit Card works but it gets declined by Apple ID payment method

When I want to update my credit card it gives me an error that the card was decline even that the card is good


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MacBook Pro 16″, macOS 10.15

Posted on Dec 12, 2023 2:31 PM

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Question marked as Top-ranking reply

Posted on Mar 10, 2024 9:05 AM

From your description the most likely cause is if you are using VPN, or even if you just have a VPN profile installed in Settings/General/VPN & Device Management/VPN.


I’ve already posted the other things to check in this thread, but here they are again:


A “payment declined” or “card declined" message means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:

  • Apple is not allowed to accept credit or debit cards in your country
  • The card is not recognized in your country
  • Insufficient balance or account in arrears
  • Account suspended for suspected fraud (not necessarily by you)
  • Error in card number
  • Wrong expiration date
  • Wrong security (CVV) code
  • Address in your iTunes account does not match exactly the billing address for the card
  • If you are trying to add the card to the Apple Wallet the issuer doesn't support the Wallet
  • The card was not issued in the region of the iTunes store
  • You are connected through a VPN provider that does not terminate near your actual location.


Here is additional information from Apple→If your payment method is declined in the App Store or iTunes Store - Apple Support


Related issues for specific messages:


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My Credit Card works but it gets declined by Apple ID payment method

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