I'm unable to tap on my name in order to upgrade my iCloud storage, What can I do?

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Level 1

4 points

in settings, where I see my name, I'm unable to click it to go onto the next page to upgrade my iCloud storage.

iPhone 5, iOS 9

Posted on Dec 12, 2023 3:31 PM

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Answer 1

Top-ranking reply

Community+ 2026

Level 10

230,594 points

Go to Settings/Screen Time/Content & Privacy Restrictions and change Account Changes to Allow.

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Answer 2

Check that you have a valid payment method. Also, first try restarting your phone→RESTART your iPhone, iPad, or iPod touch - Apple Support

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Answer 3

Level 1

4 points

Omg! That worked….thank you.

now, how can up grade my iCloud storage.

mom getting an error message “Something went wrong”

”there was a problem upgrading your iCloud+ plan. Try again later”

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