iPhone unavailable, and it seems like the only option is to erase iPhone. What happens after I erase my iPhone?

This is the second time when this happened. All of a sudden, my phone started doing things without me writing. It's almost like a ghost took over the control of my phone.

iPhone SE, iOS 15

Posted on Dec 12, 2023 4:58 PM

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Question marked as Top-ranking reply

Posted on Dec 12, 2023 5:18 PM


Sounds like what is known as "ghost" touches to the screen. This indicates that the screen is defective and needs to be replaced on your iPhone.


Make an appointment at the Apple Store or take the phone to an authorized Apple service shop to let them test and confirm. Estimated cost of a replacement screen $150 for the iPhone SE.


You can find a list of authorized shops in your area by using this link: Find Locations


When the repair is complete, you will start all over again with a new setup of the phone. Hopefully, you have a recent backup that you can use to restore data back to the repaired phone.




1 reply
Question marked as Top-ranking reply

Dec 12, 2023 5:18 PM in response to Yatra2008


Sounds like what is known as "ghost" touches to the screen. This indicates that the screen is defective and needs to be replaced on your iPhone.


Make an appointment at the Apple Store or take the phone to an authorized Apple service shop to let them test and confirm. Estimated cost of a replacement screen $150 for the iPhone SE.


You can find a list of authorized shops in your area by using this link: Find Locations


When the repair is complete, you will start all over again with a new setup of the phone. Hopefully, you have a recent backup that you can use to restore data back to the repaired phone.




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iPhone unavailable, and it seems like the only option is to erase iPhone. What happens after I erase my iPhone?

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