why do microsoft apps take so long to verify

Outlook, word excel, powerpoint all take between 3 nd 5 mins to verify when opened. This doe not haunt for any other programme. I am aware other mac user have the same problem . I understand why it has to happen once after initial install or after an update but it happens every time. Why and is there a fix?

iMac 21.5″ 4K, macOS 13.6

Posted on Dec 13, 2023 9:10 AM

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Dec 13, 2023 1:04 PM in response to RossT69

On my 2016 Intel MacBook Pro MS Office apps took about 1 minute to verify...and the same is true (maybe a bit faster now) on my 2023 M2 MacBook Air.


If yours are taking 3-5 minutes to verify, it's highly possible you've got something hindering the performance of your iMac.


Do you have any anti-virus, Mac "Cleaners" or "Optimizers" installed...or VPN software installed. Put simply, those simply aren't needed on a Mac, and they inevitably create more issues than they prevent. (The ONLY use case for VPN, in my opinion, is if you need to connect to a corporate server that requires a VPN connection). If you have any of those, use the manufacturer's uninstaller to erase them, as simply dragging the app icon to the trash will not, normally, remove everything.

Dec 13, 2023 2:25 PM in response to RossT69

Well perhaps we can see something obvious that may be causing your problem. Please do the following:


It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.


When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again. 


For instructions on how to download your EtreCheck report and attach it to your reply to this message please click https://discussions.apple.com/docs/DOC-250000211 It is helpful to us if you download the report to your Desktop.



Dec 13, 2023 12:59 PM in response to RossT69

My Office 2021 for Mac Home and Business applications auto-update as a background process. The first time I launch any of them after they have been updated, it takes 1 - 2 seconds to verify them in a momentary progress bar dialog.


There is something quite wrong for it to take 3 - 5 minutes for this process and makes me wonder if you have installed any anti-virus software that is interfering with the verification process or that your drive may be failing…

Dec 13, 2023 11:05 AM in response to RossT69

This is an Apple forum, if you have questions about Microsoft products you need to ask them. Also, Microsoft hosts Office for Mac forums, that is where the bulk of the Microsoft users tend to hang out.


I'm not trying to be snarky or mean, however your question is like a Ford owner walking into a Chevy dealership and asking about why Ford uses/does XYZ. The Chevy folks are going to point you to your Ford folks.

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why do microsoft apps take so long to verify

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