When I try to log into my Apple ID settings on my laptop, I get the message that "account settings are restricted by a profile" and the Apple ID menu items are grayed out.
What does this mean? Was my account hacked?
I reset my password but the message persisted.
MacBook Pro 14″, macOS 14.2
Ok - With Apple Supports help, I found that I had changed something under System Settings > Screen Time > Content & Privacy > Preference Restrictions because I saw something on Instagram to stop hackers, then I forgot about it. I had turned off "Allow Passcode Changes" and "Allow Account Changes." DUH - I feel like a dummy but hope this helps others in the same position. 😁
Ok - With Apple Supports help, I found that I had changed something under System Settings > Screen Time > Content & Privacy > Preference Restrictions because I saw something on Instagram to stop hackers, then I forgot about it. I had turned off "Allow Passcode Changes" and "Allow Account Changes." DUH - I feel like a dummy but hope this helps others in the same position. 😁
You may have a school or workplace network profile. See information in Use configuration profiles to standardize settings on Mac computers - Apple Support
Did you restart the Mac after deleting that profile?
You might also try a safe boot followed by a normal restart.
I had this profile: iMovie_27_Sep System Preferences Provisioning Profile and I removed it but my profile settings are still greyed out. Now what?
Why is my Apple ID settings on my computer not allowing me to edit my settings? Message "account changes are restricted by a profile"
